Industry / The journal
What laser marking could change about the shipping box
Mondi's 2026 concept puts a familiar question back on the table: when should information be added to a package?

The development
Mondi has presented a packaging concept using laser marking for eCommerce applications. The company's announcement describes an approach to adding information to packaging through marking rather than treating every communication element as a conventional separate print step. It is a supplier announcement about a specific concept, not evidence that every fulfilment operation should change its process.
The useful design question is broader: which information should be fixed when the packaging is made, and which should be added later? A shipping box carries both enduring brand information and details that only become known near dispatch. Separating those jobs can open different design possibilities.
Think in information layers
Start by listing the content on an existing parcel. Some elements identify the business. Others identify the order, route or product. Still others provide handling or opening instructions. They do not necessarily need to be produced at the same moment.
A design review can map these layers without choosing a new technology immediately. The result may be a simpler print layout, a better reserved label area or a clearer division between fixed and variable content. The exercise is useful even if the final package continues to use ordinary labels.
Ask about the whole line
Any marking proposal must fit the actual packing operation. A concept image says little about line speed, maintenance, material variation or what happens when an order needs to be reworked. Ask the supplier to demonstrate the process on representative packaging and realistic data.
Include the people who pack and dispatch products in the review. They can identify where a design interferes with handling or where an information area becomes hidden. A clever surface treatment is only helpful if the resulting package remains clear through the full journey.
Keep readability central
Variable information needs dependable contrast and a predictable location. Evaluate the marked result at ordinary viewing distance and under the conditions where it will be read. If machine-readable information is involved, use the relevant verification process rather than relying on a successful phone scan.
Designers should also consider the surrounding artwork. A busy pattern may compete with information that arrives later. Reserving a calm area can be more valuable than filling every surface with branding. Treat that space as part of the design, not as an unfinished patch.
Prototype the exception
Try a changed address, a cancelled order or a second journey. What happens when information must be corrected? How will staff distinguish the current instruction from the old one? These exceptions can reveal whether the information system is robust.
Do not assume a new marking method automatically reduces cost or environmental impact. Those outcomes depend on the specific materials, equipment and operation. Ask for evidence matched to the intended use and document the comparison assumptions. A promising concept deserves a careful trial.
The design takeaway
The interesting part of this development is the timing of information. Packaging does not have to be considered a finished communication surface at the moment the blank leaves the converter. Some decisions can belong closer to packing or dispatch.
For a small team, the immediate next step is simple: audit one shipping box and identify which content is stable and which changes. That map will make the next conversation with a packaging or fulfilment supplier much more precise. Photography on this page illustrates general parcel handling, not the announced Mondi concept.
Make it practical
Turn the next idea into a clear brief. Our browser worksheet helps you record the product, journey and handoff.
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